Shipping
Shipping:
*All Order Shipping starts from January 24, 2022 and onwards.
**Due to the pandemic, please understand that the global shipping time is longer and the global shipping rate is higher than usual with the delivery service providers. We have looked at all our best options and are not earning any profit with shipping; meaning the rates you see are the best rates offered by couriers as of now for small businesses. We are working hard to adjust the rates accordingly when the global logistics improve.
Where do we ship to?
We are shipping to the following countries only at this time and are working hard to expand globally in the near future:
Hong Kong, Macau, Taiwan, Singapore, Malaysia, South Korea, Japan, New Zealand, Australia, Canada, United States, Belgium, Netherlands, Germany, United Kingdom, France, Luxembourg and Italy.
How long does shipping take?
All orders take between 2-3 business days for processing before being dispatched.
Delivery is carried out during working hours, Monday through Friday, excluding weekends and public holidays.
Transit times vary based upon the following conditions:
- Total distance between us and you
For Local Deliveries to Hong Kong and Macau:
You can expect to receive your order within 2-5 business days from your order date.
For International deliveries:
In light of the current COVID-19 situation, delivery times may be longer than usual.
Please see approximate shipping time below:
Local Hong Kong - 2-3 business days by SF Express
Macau - 3-5 business days
Taiwan - 7-10 business days
Singapore, Malaysia, South Korea, Japan, New Zealand, Australia - 10-14 business days
United States, Canada, Belgium, Netherlands, Germany, United Kingdom, France, Luxembourg, Italy - 14-20 business days
Typically, you should receive your order within 2-4 weeks.
How much does shipping cost:
All shipping rates will vary depending on location:
- Domestic vs. International
Please see the flat-rate shipping charge for the following countries:
Local Hong Kong - $30-$45 HKD by SF Express
Macau - $50 HKD
Taiwan - $90 HKD
Singapore, Malaysia, South Korea - $200 HKD
Japan - $260 HKD
New Zealand, Australia - $330 HKD
United States, Canada - $350 HKD
Belgium, Netherlands, Germany, United Kingdom, France, Luxembourg, Italy - $350 HKD
We are not responsible for any fees required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service and estimated transit time upon checkout.